SHIPPING & DELIVERY
SHIPPING & DELIVERY
We at “rarecollect.com” believe in giving our customers more comfort and excellent service. We are tied-up with various logistics partners, as we believe that our customers should receive their products in the fastest and safest possible method. We offer FREE SHIPPING to all accessible locations in India. We also ship Worldwide through DHL.
1. When you have placed your order you will receive an email containing a summary of the order. You will also receive a confirmation call within 24 hours if it is a Cash on Delivery Order.
2. If your Order is confirmed we will process your order. "SHIP IN 24 HOURS" items will be dispatched within 24hrs.
3. Depending on your location your Order should be delivered within
- 1-2 working days from dispatch date for some Tier 1 cities such as Delhi, Mumbai, Bangalore, Kolkatta,Pune and
- 4-7 working days from dispatch date for other cities or destinations
4. If an item is not in the "SHIPS IN 24 HOURS" category or marked with "SHIP IN 24 HOURS"next to the product name, you will receive the order within 10 to 15 days. This may vary from order to order. (We will keep you updated with the exact delivery date)
For non- metros and other cities, the delivery time will depend on the accessibility of your location by our logistics partners.
Sometimes, due to unexpected reasons the delivery may take longer than usual. In such cases, we will proactively reach out to you and simultaneously check with the shipping personnel. Please await any emails and SMS for updates on your package.
Delivery is traditionally only carried out on business days. Business days are defined as all working days from Monday to Saturday. Excluding the national and state holidays as per your location.
If you would like to receive your order before a particular date, we request you to get in touch with us.
You can contact us through:
Email – email@example.com
NOTE FOR URGENT REQUIREMENTS: To have your order dispatched the same day,please do leave us a note in the instructions before you place an order or you could email us at firstname.lastname@example.org. We will try our best to meet the requirements and inform you accordingly if we can't. Please make sure your phone number is correct so we may contact you right away.